027 562 4446 richard@adlib.co.nz

Frequently Asked Questions

If you don’t see your question answered here please contact me and I’ll be happy to help.

Do you quote jobs or work for an hourly rate?

Both. Often a quote works best for a client but many times working to an hourly rate is easier, especially once a few similar jobs have been completed.

Do you work on-site?

I do, but not generally. To keep costs down and time flexible for all clients I work from a home office. A typical workflow is a meeting at a clients office (or favourite cafe) for the job brief and from there phone calls and emails are usually all that’s needed. PDF proofs for print & online content and FrameIO for video works well.

How do we proof video?

I have a FrameIO (www.frame.io) account so all comments are left by the client on the current version’s timeline, right down to drawing on a single frame if necessary. No client account with FrameIO is required.

Can you organise getting a job printed?

While most clients organise their own printing with me supplying the hi-res, print ready PDF files, I have worked with a trusted print broker for many years. I’m more than happy to supply a competitive quote for consideration for any job, big or small.

Do you charge GST?

Yes. I have a limited liability company (Merge Marketing Limited) that I run my business under and invoicing is done through that using the Xero accounting system.

What are your payment terms?

Jobs are invoiced upon completion and are due on the 20th of the month following the invoice. Large jobs that stretch out over several months may be progress invoiced at the end of each month. I’m always happy to work with a client to find what works best for everyone.

Richard Graham | Freelance
Graphic Design | Video Content
Call me on:

027 562 4446


Richard Graham | Freelance
Graphic Design | Video Content